COVID-19
Recent Updates
Following the guidance of local and national medical experts, the City of Tallahassee has begun phasing in some recreational offerings that do not involve crowds and continues to evaluate how and when to phase in additional options. Focused on slowing the spread of COVID-19 in our community, residents are encouraged to continue practicing physical distancing while enjoying these activities.
Community Aid
Local Assistance and the CARES Act
The following page provides updates and links to more information about the recently approved local and national programs intended to offer relief as we navigate this health crisis. Check out the key impacts these programs provide.
Medical Equipment Donations
Capital Medical Society is collecting Personal Protection Equipment. Donations of new, unopened N-95 masks, safety glasses, facial shields, gowns, nitrile disposable gloves, surgical masks, and touchless thermometers are needed. Items can be dropped off at Capital Medical Society at 1204 Miccosukee Road, Tallahassee, FL 32308 from 9 AM to 5 PM, Monday thru Friday.
Impact on Services
Some City Offices and Facilities Closed to the Public
Some City offices and facilities are closed to the public until further notice. To the greatest extent possible, City employees will work remotely during this time.
- Animal Services
- The Animal Service Center is providing adoption, stray surrender and reclaim [of lost pets] services between the hours of 12:00n - 5:00pm (Tuesday thru Sunday) by appointment only.
- City Animal Control is responding to emergency calls (sick, injured or aggressive stray animals), investigations of animal cruelty or abandonment and stray dogs.
- Code Enforcement
- Interior code enforcement inspections and interior inspections for housing construction programs are suspended until further notice. (Please note this does not currently apply to inspections on construction permits conducted by Growth Management.)
- For code enforcement inquiries, call 850-891-7007 or email code.enforcement@Talgov.com.
- Growth Management
- All Growth Management site plan, plan review, permitting and inspection processes are fully operational. Online applications (now also including residential and environmental permits) are available through the customer portal. Growth Management staff can be reached by calling 850-891-7001 and selecting the option that applies to your specific inquiry.
- Virtual Building Inspections are being implemented for a limited number of services starting April 6. Check out the full details of this new service (PDF).
- Type A, Type B/DRC site plan meetings and Board of Adjustments and Appeals (BOAA) meetings are being held via Skype and staff is available by phone and email to assist customers with any specific needs.
- Public Safety
- TPD and TFD have implemented protocols for responding to calls where an individual exhibits or reports COVID-19-like symptoms.
- The Citizens Police Academy has been cancelled.
- Public access to the main TPD headquarters is limited. Citizens are encouraged to use online reporting. Learn more
- TPD has suspended private, off-duty support for activities.
- Property and Evidence is open to retrieve property only Monday through Thursday 10am-2pm.
- StarMetro
- StarMetro has modified its regular weekday service to end at 8 p.m. Start times for these routes remain unchanged. Saturday and Sunday daytime service remains normal.
- All night service, trolley service and the Park Route are temporarily suspended.
- Bus capacity is being limited to accommodate no more than 15 passengers. Passengers must stay behind the yellow line and remain seated, in staggered formation, through the entire trip.
- For StarMetro or Dial-a-Ride assistance, call 850-891-5200.
- Utilities
- Customer support remains available by calling 850-891-4968 or via DigiTally (online or mobile app).
- Energy audits will be conducted via telephone for the foreseeable future.
- Waste Pro
- WastePro, the City's garbage and recycling provider, has modified its service to protect the health of employees. As a safety measure, WastePro has implemented a no touch policy and will only collect waste and recycling materials that are inside carts until further notice. Waste placed outside the receptacle, either loose or bagged, will be left curb side. For more information, call WastePro at (850) 561-0800. If you feel your service was missed in error, report it via the free DigiTally app or by calling the City's Customer Operations line at 850-891-4968.
- The City is operating under enhanced cleaning protocols at City facilities, on City buses, and at the Tallahassee International Airport.
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